Terms of service

Little Book Factory

Last Updated: 26^th June 2025

1. Acceptance of Terms

By accessing or using Little Book Factory's website, services, or purchasing our products, you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services.

2. About Little Book Factory

Little Book Factory ("we," "us," or "our") provides book publishing, retail, and related services. These Terms govern your use of our website, purchase of our products, and any other services we may offer.

3. Eligibility

You must be at least 18 years old to make purchases or enter into agreements with us. If you are under 18, a parent or guardian must make the purchase on your behalf and agree to these Terms.

4. Products and Services

4.1 Custom Publishing Services

W offer custom publishing services, whereby we sell personalised books where the text and images are supplied by the customer but we use designed templates as a framework. These products are for sale through our website and other channels.   All book descriptions, prices, and availability are subject to change without notice.

5. Orders and Payment

5.1 Order Process

When you place an order, you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion.

5.2 Pricing

All prices are listed inand are subject to change. We reserve the right to correct pricing errors.

5.3 Payment

Payment is due at the time of order. We accept most payment methods. You represent that you have the legal right to use any payment method provided.

5.4 Taxes

You are responsible for all applicable taxes, duties, and fees.

6. Shipping and Delivery

6.1 Shipping

We will ship physical products to the address you provide. Shipping costs and estimated delivery times will be provided during checkout.

6.2 Risk of Loss

Risk of loss transfers to you upon delivery to the shipping address.

6.3 International Shipping

International orders may be subject to customs duties, taxes, and delays beyond our control.

7. Intellectual Property

7.1 Our Content

All content on our website and in our books, including text, images, logos, and designs, is owned by us or our licensors and is protected by copyright and other intellectual property laws.

7.2 User Content

If you submit any content to us (reviews, comments, etc.), you grant us a non-exclusive, royalty-free license to use, modify, and display such content.

7.3 Copyright Infringement

We respect intellectual property rights. If you believe your copyright has been infringed, please contact us with details.

8. User Conduct

You agree not to:

• Use our services for any unlawful purpose
• Interfere with or disrupt our website or services
• Attempt to gain unauthorized access to our systems
• Submit false or misleading information
• Violate any applicable laws or regulations

9. Privacy

Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference.

10. Account Security

If you create an account with us, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

11. Disclaimers

11.1 "As Is" Basis

Our services and products are provided on an "as is" and "as available" basis without warranties of any kind.

11.2 No Warranties

We disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

To the maximum extent permitted by law, Little Book Factory shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or use.

Our total liability for any claim related to these Terms or our services shall not exceed the amount you paid for the specific product or service giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Little Book Factory from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

14. Termination

We may terminate or suspend your access to our services at any time, with or without notice, for any reason including violation of these Terms.

15. Force Majeure

We shall not be liable for any delay or failure to perform due to circumstances beyond our reasonable control, including natural disasters, acts of government, or other force majeure events.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Kingdon without regard to conflict of law principles.

17. Dispute Resolution

17.1 Informal Resolution

Before pursuing formal legal action, we encourage you to contact us to seek informal resolution of any disputes.

17.2 Jurisdiction

Any legal action related to these Terms must be brought in the courts of law.

18. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Little Book Factory.

20. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified Terms.

21. Contact Information

If you have questions about these Terms, please contact us at:

Little Book Factory

The Little Book Factory

77-79 High Street, Olivier House, Steyning, West Sussex, United Kingdom, BN44 3RE

Email: help@littlebookfactory.co.uk

Phone: 07931 837 832